IT Services

Computers 

Personal computer use is welcomed and encouraged. Wireless Internet access is available throughout the campus, and wired internet access is available in all dorm rooms. Students can find the WIFI password by logging onto their myCBC student portal. 

Use of 3rd party Internet providers (i.e. Shaw, Telus) is strictly prohibited.   

Guidelines for Computer and Technology “Best Use” 

• Please remember that public workstations located in the library are property of Columbia and are provided for student/patron use only. 

• Sharing of wireless passwords with outside users is prohibited. 

• Use of College-owned computers and networks is subject to Columbia Bible College policies. With the use of social networking sites, all e-communication should be guided with dignity, honour, and respect.  

• Viewing inappropriate material or communication while using any of Columbia’s workstations or network services is strictly prohibited and will be addressed according to the Disciplinary Process guidelines.  

IT Services works diligently to ensure problems are addressed efficiently, appropriately, and permanently. If a student is having trouble connecting to Columbia’s student wireless network, or any college systems, they are encouraged to submit any request to technology@columbiabc.edu or visit the 1Card Services Office at the back of the Chapel in the Teaching Centre.

Keep in mind that Columbia’s IT Services are here to assist with the College-based systems and networks (workstations, WIFI, etc.), not students’ personal computers or software.  

ID Cards 

Student ID cards are issued for the following use: athletic event admission, meal plan purchases, signing out library resources, building access, printing/scanning, vending machines, security verification, and to secure student discounts at various vendors within Abbotsford.

If a student loses their ID card, they must notify the IT Department immediately, so that a hold may be placed on the card for its use to be disabled. To maintain campus security, students are expected to disclose the incident of a lost card. If the card is not found, the student can purchase a replacement card for a $25 fee.

Microsoft 365 and Teams 

Each student is assigned a Columbia email address and can use it to access Microsoft 365 online applications (Teams, Word Online, Excel Online, Outlook, etc). Columbia uses Teams to deliver its online classroom content in addition to providing an online community for you to connect with your fellow students. Additionally, all official Columbia email will be sent to your students.columbiabc.edu account.  

The email account follows a firstname.lastname@students.columbiabc.edu naming format. If you have multiple first or last names, the spaces will be removed. For example, if your name is Travis Van Bergen, your email address would be travis.vanbergen@students.columbiabc.edu.  

To log in, go to www.office.com and sign in with this email address. Your account will be assigned a temporary password (which you will receive from Admissions) and you will be asked to change it upon first logon.  

Microsoft Teams is free to download, and can be installed on any Mac, Windows, Android or iOS device.  

Account Security

To maintain account security, Columbia requires that two-factor authentication be enabled on all Microsoft accounts. While many authenticators can be used, Columbia recommends using the Microsoft Authenticator, available in the iOS App Store or Android Play Store for securing Microsoft 365 accounts as it provides the most seamless experience. 

In addition to two-factor authentication, backup authentication methods should be added to your account (personal email address, phone number, etc) for password recovery purposes. These can be managed, and should be kept current at https://myaccount.microsoft.com/

Photocopying/Printing 

Student printing/photocopying is available for a fee throughout the campus.  Students must have money in their general account for these services to function. 

Printers are available in the Library, the lower floor of the Teaching Center, and the Student Center Quiet Lounge.  

From any internet-connected computer, students can submit documents for printing. This is done by using a browser to sign in to http://printing.columbiabc.edu/ and logging in with the Microsoft 365 Username and password. Clicking the “Sign in with Microsoft 365” button is the fastest and most convenient method of logging in. Print jobs can then be released from any available printer. Students are only charged for pages printed, not documents submitted to the queue. Documents that have not been printed are deleted from the queue after 24 hours. 

Photocopying, scan to E-mail, and scan to USB are also available at any of the three printing locations.