How to Respond to a Crisis
If you find yourself responding to a mental health emergency where someone is in danger of causing bodily harm to self or others, do one of the following:
Option 1: Call the Crisis Line (310-6789 or 1-800-Suicide)
- They will conduct safety assessment and recommend course of action
- They can contact the individual directly to provide support
- They can contact emergency services if necessary
Option 2: Call Emergency Services (911)
- They will conduct a safety assessment and take action as necessary
- They provide transportation to emergency room where individual will receive mental health assessment
Option 3: Go to the Abbotsford Regional Hospital Emergency Room
- Fastest way to obtain safety assessment and treatment in a crisis situation
- Students are not responsible for transporting other students to the hospital – contact staff or emergency services
By contacting one of the above options, you guarantee the safety of the individual, and immediate assessment and referral to appropriate treatment options. Some of these treatment options are described below.
If Someone Is Being Abused
If you find yourself dealing with someone aged 0-18 who is experiencing abuse or neglect:
- To report abuse or neglect of a child aged 0-18 in British Columbia, call 1-800-663-9122 twenty-four hours a day to report. A duty worker will talk with you about your concerns, even anonymously at first, and about the reporting process.
- If you are a child in an abusive situation you can call the children’s HELPLINE at 604-310-1234. This line is available for anyone aged 0-18 to call in for help.
Addictions & Overdose Support
There are resources available to support you if you are struggling with substance abuse and addiction. You can book an appointment with one of our counsellors in Counselling Services. You can also see what resources are available in your community through these links:
Get Help | 9-8-8 Suicide Crisis Helpline
HelpStartsHere | BC Government
Substance Use Problems | HealthLinkBC
Alcohol and Other Drugs | Canadian Mental Health Association
Treatment, Support and Recovery | Canadian Centre on Substance Use and Addiction
